City of Norwalk | Emergency Rental Assistance Program

Rental Assistance Program Picture GraphicSource:

The COVID-19 Emergency Rental Assistance Program’s (“ERAP”) objective is mitigating potential homelessness and displacement of existing Norwalk residents and workers who may not be residents, but support the local economy by working in the City, who are experiencing a decrease in household income due to the COVID-19 pandemic and unable to pay their rent, mortgage and/or utilities. By providing a grant to assist eligible tenants to pay for delinquent rent, mortgage and/or utilities, the City is providing a much-needed resource to ensure residents of Norwalk stay in their homes and not become homeless.

The program is funded through the Department of Housing and Urban Development’s Community Development Block Grant program, including special one-time funding available through the CARES Act. The Program shall be operated in compliance with CDBG and CARES Act regulations, including 24 CRF 570.201(e) and 570.207(b)(2)(4).

The Application Period begins May 3, 2021.

Click here for the flyer for the Emergency Rental Assistance Program

Click here for program application.
Click here for upload instructions. 
Click here to upload application and supporting documents. 

Applicant Eligibility

To be considered eligible for the Norwalk’s Emergency Rental Assistance Program, applicants must meet the following requirements, as determined by CDBG and CARES Act regulations:

  • Live or work in the City of Norwalk
  • Experiencing a loss of income due to COVID-19
  • Not be eligible for or receiving other Federal financial assistance
  • Be able to provide a lease agreement or letter confirming tenancy from your landlord (rental assistance); or able to provide most recent mortgage payment statement issued by mortgage company (mortgage assistance); and/or most recent utility payment statement issued by utility company (utility assistance)
  • Have been current on rent, mortgage and/or utility payments prior to COVID-19
  • Make less than 80% of Area Median Income

Income Limits:

 Income Limits Table for ERAP

Amount of Assistance

In accordance with CDBG regulations, the City will provide a maximum of three (3) months of rental, mortgage, and/or utility assistance. Payments will be made directly to the applicant’s landlord or property management firm. No direct payments will go to Emergency Rental Assistance Program applicants.  Eligible applicants are funded on a first come, first serve basis.

Required Documentation

Applicants must provide the following documentation to the City of Norwalk Community Development Department:

  • Cover Letter explain your situation and why rental, mortgage, and/or utility assistance is needed.
  • Most recent Federal income tax returns
  • Most recent bank statement for checking and savings accounts
  • Lease Agreement or letter from landlord confirming tenancy; or most recent mortgage payment statement issued by mortgage company; and/or most recent utility payment statement issued by utility company
  • Photo ID for each member of the household
  • Most recent paystub (if still employed)
  • Hour reduction notification from employer (if hours reduced)
  • Unemployment Award Letter (if unemployed)
  • Rent Due notices; or Mortgage Payment Due notices; and/or Utility Payment Due notices
  • Landlord verification that applicant was current on rent prior to COVID-19
  • Landlord’s W9 and contact information for payment.


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